Frequently Asked Questions

Yes, customers can arrive up to 4 hours in advance of the selected entry time of their car park booking. The car parks entry barrier will recognise your vehicle and provide access to the designated car park up to four hours of your selected time.  

• All Short Term Car Parks: €3.00 for the first hour, €4.50 for every following hour  and a maximum charge of €40.00 a day  
• All Long Term Car Parks: Express Red - €15 a day & Holiday Blue - €14 a day

• It is possible to amend or cancel a booking, however it must be up to 6 hours in advance of the pre-booked arrival time.
• Go to the "Manage My Booking" section, located under 'Parking' on the Dublin Airport Car Parks homepage.
• You will need the booking reference number from your booking confirmation and the email address you provided during the booking process.
• Please note if amending your booking your original booking will be refunded and you will be charged for your new booking.
• You can also contact Customer Service on 01 944 0440 to cancel your booking.

• Yes, if you cancel the booking up to 6 hours in advance of the stated, pre-booked arrival time and date, then your car parking fee will be automatically refunded back to you in full to the debit-credit card used to make the online booking.
• Cancellations cannot be accepted any later than this 6-hour provision.Please go to ‘Manage my booking’ on the home page of dublinairport.com and enter your booking reference number and email used to make the booking to proceed to cancel.
• You can also contact Customer Service on 01 944 0440 to cancel your booking
• Bookings made through Ryanair.com should contact Dublin Airport customer service on 01 9440440 who will investigate if a refund option is available.

There is no fee for amending or cancelling your booking. However, daa must receive notice of your requested changes at least 6 hours before the stated start time and date of the parking period.

• Booking reference number
• Car park name
• Arrival date & time
• Departure date & time
• Fee charged
• Car registration number used to make the booking
• Email used to make the booking 
• Daytime telephone number

Refunds will only be made to the credit or debit card used to make the online pre-booking.

It is possible to amend a booking, however it must be up to 6 hours in advance of the pre-booked arrival time. Go to the "Manage My Booking" section, located under 'Parking' on the Dublin Airport Car Parks homepage. You will need the booking reference number from your booking confirmation and the email address you provided during the booking process.

You can also contact Customer Service on 01 944 0440 to cancel your booking and to rebook for the correct Terminal online.

• Log on to www.dublinairport.com 
• Select your dates and entry and exit time for your travel
• Click on the "Book Now" button.
• The system will check parking availability for the dates and times specified by you and, if parking is available, will display car park options and prices 
• Select a preferred car park and continue to the personal details page
• Enter your payment details and process the payment. 
• Once all the details are correct you will receive a booking confirmation by email. 

The system will accept pre-bookings up to 3 hours prior to the expected time of arrival at the selected car park.

You can book in advance up to one year before your entry date.

When you arrive at the car park exit barrier the car park system reads your licence plate, checks your pre-booking file and calculates the duration of your stay, establishing whether any additional fee is due 

If an additional fee is due, you will be required to insert a credit or debit card to pay the additional fee, which will be calculated based on the drive up tariff applicable on the date of your departure from the car park. 

Yes, you can still use the car park facilities even if you have not prebooked online. The charges are as follows:  

Short Term Car Parks: €3.00 for the first hour, €4.50 for every following hour, maximum charge of €40.00 a day.

• Long Term Car Parks: Express Red: €15 a day, Holiday Blue: €14 a day.

• On completion of the booking process, the website will confirm that your booking was accepted and that a booking confirmation is being sent to your email  
• You then receive an email confirmation at the email address you provided when making the online booking
• These confirmations set out the details of your booking and include your unique booking reference number. 

Please contact our Customer Service Team by email at parkingdublin@dublinairport.com or call 01 944 0440.

When you arrive at the car park exit barrier the car park system reads your licence plate, checks your pre-booking file and calculates the duration of your stay, establishing whether any additional fee is due 

If an additional fee is due, you will be required to insert a credit or debit card to pay the additional fee, which will be calculated based on the drive up tariff applicable on the date of your departure from the car park. 

Please bring the following with you to in order to ensure your online booking is recognised: 

• Take the same car whose licence plate details you provided when making the booking.
• Bring the same credit or debit card used to make the bookin.
• Drive to your pre-booked car par.
• Stop at the entry barrie.
• The system will read your vehicle license plate and once it matches the license plate details provided in your online booking the barrier will automatically lift.

• Customer Entry: The shuttle buses that bring passengers to Terminal 1 and 2 buildings operate from the designated bus shelters in the open zones of the car park 
• Customer Return: The shuttle buses that collect returning passengers, operate from designated bus shelter pick up points opposite Terminal 1 (zone 9) and Terminal 2. 
• You will see signage for Express Red, Holiday Blue and Express Green car parks, and each bus destination is clearly signed Express Red, Holiday Blue or Express Green. The shuttle bus will drop you to the zone where you have parked your car. If in doubt, please check with the bus driver.

• Express Red: The transfer time from this car park is approximately 5 minutes.
• Holiday Blue: The transfer time from this car park is approximately 15 minutes. 
• Express Green: The transfer time from this car park is approximately 5 minutes. 
• Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow 30 minutes if parking a car. 

• Express Red Car Park: Buses are scheduled to depart approximately every 10 minutes from the Express Red Car Park, and drop passengers to the Terminal 1 and 2 buildings. The typical transfer time is approximately 5 minutes and the bus service operates 24 hours a day, 7 days a week. Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow 30 minutes if parking a car. 

• Holiday Blue Car Park: Buses are scheduled to depart approximately every 15 minutes from the Holiday Blue Car Park, and drop passengers to the Terminal 1 and 2 buildings. The typical transfer time is approximately 10-15 minutes and the bus service operates 24 hours a day, 7 days a week. Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow at least 30 minutes if parking a car. 

• Express Green Car Park: Buses are scheduled to depart approximately every 15 minutes from the Express Green Car Park, and drop passengers to the Terminal 1 and 2 buildings. The typical transfer time is approximately 5 minutes and the bus service operates 24 hours a day on Friday, Saturday, Sunday & Monday only. Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow 30 minutes if parking a car. 

Yes, a 24 hour 7 days a week free shuttle bus operates from the Express Red and Holiday Blue Long Term Car Parks. The Express Green operates a free 24 hour shuttle bus only on Friday, Saturday, Sunday & Monday. We don't pick up passengers from external parking such as Quick Park or Clayton Hotel. 

Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time. Our recommendation is to allow 30 minutes if parking a car. 

• Terminal 1, Short Term Car Park B, has 50 PRM spaces located on the lower ground floor, maximum height 1.85m
• Terminal 2, between Level 1 and Level 2, has 40 PRM spaces, maximum eight 2.1 m
• Spaces are well signed, wheelchair accessible and have a non-slip surface to provide easy movement and access for customers
• The Express Red Long Term Car Park has 5 PRM spaces within each parking zone, and these are clearly sign posted
• The Express Red Long Term Car Park is also serviced by a 24 hour, 7 days a week wheelchair accessible shuttle bus service, which operates from the car park and from the designated pick up point opposite Terminal 1 (zone 9)
• Passengers with reduced mobility who require immediate assistance should contact the team on +353 1 9445902

Stage 1 - identify yourself as a Reduced Mobility Driver

Fill in the form here which will automatically send you a Person of Reduced Mobility (PRM) code that you enter during the booking process.This gives you access to the Reduced Mobility Parking area and a preferential parking rate

To complete this form, you will require your PRM parking permit details (number and expiry date) and the registration number of the vehicle which you will bring to the car park.

Upon submitting this form, you will automatically receive a response which will include a PRM code

This PRM code is required to get the special short term car park daily rate for permit holders (€9.50 per day).

Please note this PRM code is a guaranteed rate that is unlikely to change, we do offer cheaper rates without a promotional code which will still allow you to access the PRM parking spaces.  

Enter your code into the PRM box of the car park quick quote form. 

When you have entered all the relevant detail in the quick quote form, click submit and the appropriate rates for parking will be presented to you.  

If you have not pre-booked, you will still have access to the PRM spaces at a reduced rate, if you do the following. 

• Arrive at Dublin Airport Terminals 1 and 2 Short-Term car parks or the Express Red car park. 
• Press the intercom button on the ticket machine.
• Present a valid PRM parking permit and staff will issue a ticket via the machine.
• A valid PRM parking permit must be presented at the entrance to these car parks to access this facility.

• Dublin Airport has appointed OCS to provide assistance services to people with reduced mobility upon arriving at either of the two short term car parks.  
• Assistance in the short term car parks is available at the help points located in or immediately adjacent to the designated parking areas. 
• OCS Reduced Mobility Assistance Contact numbers + 353 1 9445902 

Reduced Mobility Assistance after the Car Parks in the Terminals, through Security and to the gate by OCS, and can be contacted through the OCS main office by telephone + 353 1 944 5902 or by email prm@ocsireland.com

The Long Term and Short Term car park accommodate standard family cars, SUVs etc. Vehicles are subject to height restrictions in the short-term multi-storey car parks. We do not accommodate large commercial vehicles or vehicles with trailers attached.

• The quickest option is Short Term Parking, which is a short stroll from the Terminal building and check-in, in both Terminals 1 and 2
• The next best option is Express Red Car Park, which is on-campus, with 8,000 spaces and only a 5-minute shuttle bus trip away from the Terminal 1 and 2 buildings.
• Please note that bus frequency and transfer times can be affected by external factors such as roadworks or traffic volumes on public roads around the airport, so always allow plenty of time, our recommendation is to allow 30 minutes if parking a car. 

• Different height restrictions apply in different car parks: 
• No height restrictions apply in the Long Term car parks or Terminal 2 Surface car park
• Terminal 2 short term Multi-storey car park: 2.1m
• Terminal 1 short term car park A: 1.85m
• Terminal 1 short term car park B: 1.85m
• Terminal 1 short term car park C: 1.85m

The chargers are 3KW (slow charge)

There are two fast charge 50Kw charging points in the Express Red Long Term Car Park located at the facilities building close to the exit. These units are available to Express Red Long Term Car Park customers only. Parking at these units is a maximum of 4 hours. There is a charge for using these units that can be made by downloading the ePower EV Charging app, signing up to ePower and adding a payment method to your account.